Endress+Hauser and Sitek join forces to deliver industrial temperature measurements
The co-operation aims to further improve availability
Endress+Hauser, a supplier of industrial process measurement and automation solutions is expanding its service in industrial temperature measurements through co-operation.
Endress+Hauser and Sitek have entered into a new type of co-operation aiming to ensure and improve the availability of industrial temperature measurement devices. Even though plant deliveries can be typically guaranteed within the week these days, the new service model can expedite delivery even further, at its best even enabling same day deliveries.
The co-operation between the two companies extends further than a simple retail and sales channel partnership. New processes and best practices have been established based on looking at business through the eyes of the customer. The delivery process for temperature measurements has been fine-tuned to a whole new level, which looks at the bigger picture. To the end customer, this new model presents itself in the form of improved service and availability
“It felt very natural to start building co-operation in this way, as we could see certain synergies also with other products in the Sitek portfolio,” Tuomo Saukkonen, Managing Director of Endress+Hauser explains. “Together with Sitek, we can serve our customers better with their maintenance needs.”
This co-operation model works so that Sitek, as a service provider, will begin keeping a comprehensive inventory of Endress+Hauser devices for temperature measurement that are typically needed in maintenance and service situations. Enquiries and deliveries for new projects will continue to be handled by Endress+Hauser.
Petteri Jauhola, Managing Director of Sitek, reminds us that to ensure that the maintenance procedures of the customer’s industrial process run smoothly, service and devices must be readily available. “With a wider offering, we can now serve our customers even better than before.”
Globally, Endress+Hauser is one of the world’s leading manufacturers of temperature measurement devices, with a turnover of 120 million euros. Over the company’s history, they have manufactured and sold more than 2 million temperature measurement devices.
At the moment, the company is expanding its Competence Center in Nesselwang, Germany, which is largely concentrated temperature measurement. The worldwide demand for high-end performance devices continues to grow, and the 4 800 m2 expansion to the site will serve to ensure future availability and innovative R&D.
All Endress+Hauser temperature measurement devices are manufactured in Europe. The wide portfolio in its entirety covers all temperature standards, hygiene requirements and special applications.
Tuomo Saukkonen Managing Director Endress+Hauser Oy Email email@example.com Phone +358 40 562 0379
Petteri Jauhola Managing Director Sitek-Palvelu Oy Email firstname.lastname@example.org Phone +358 50 323 1755